ShoeMall Reviews
ShoeMall Customer Reviews (12)
- Most recent
- Oldest
These shoes are perfect for work
They are comfortable for all-day wear and they look great with my business attire. All my colleagues are asking where I get these, I can't recommend this enough.
High-quality shoes at affordable prices!
Was a bit skeptical about ordering shoes online, but I'm so glad I did. The shoes I received were of excellent quality and they were reasonably priced. I will definitely be shopping here again.
Amazing customer service!
The customer service team was extremely helpful when I had some questions about my order. They responded quickly and provided me with all the information I needed. I really appreciated their friendly and professional attitude.
Shipping was fast and free
My shoes arrived quickly and the shipping was free! It was great to receive my order without any additional shipping costs. The website's shipping policy is convenient and customer-friendly.
Love my new shoes!
Recently purchased a pair of shoes from this website and I absolutely love them! They are comfortable, stylish, and exactly what I was looking for.
Perfect for everyday wear!
Comfortable and stylish. They go well with everything.
Found the missing piece to complete my look
I wore these shoes to a night out with friends and they were perfect. They are very comfortable to wear and they look great with a dress or skirt.
Stylish shoes for kids
The kids' shoes are stylish and high quality. Great choice for gifting.
Great selection of shoes for all occasions!
I was really impressed with the range of shoes available on this website. Whether you're looking for something casual, dressy, or athletic, they have it all! I found exactly what I was looking for and even discovered some new styles that I love.
Fast and free shipping!
I was pleased by how quickly my shoes arrived, and even better, the shipping was free! It's great to know that I can order from this website and not have to worry about additional shipping costs.
ShoeMall Customer’s Q&A
ShoeMall Features and Benefits
ShoeMall is an online retailer that specializes in shoes, clothing, and accessories. Here are some key features and benefits:
Key Features:
- Wide Selection: Offers a wide range of designer, casual, athletic, and outdoor footwear.
- Exclusive Products: Carlos by Carlos Santana boots are exclusive products offered by ShoeMall.
- Additional Accessories: Handbags from Coach, eyewear from Ray-Ban and Oakley, and watches from Bulova and Citizen can be found at discounted prices.
Benefits:
- Competitive Prices: ShoeMall has competitive prices and offers free shipping all year.
- Discounts and Promotions: Frequent discounts and promotions are available.
- Easy to Use: The website is simple to use and the customer service team is friendly and helpful.
- Reputation: ShoeMall has an A+ rating from the Better Business Bureau and an average of 4.4 out of 5 stars from customer reviews.
- Free Shipping: Offers free shipping on orders over $75.
- Secure: All items come directly from the manufacturer or authorized distributors.
Remember, it's always a good idea to read reviews and do some research before making a purchase from any online retailer. Happy shopping!
ShoeMall Pricing
ShoeMall.com offers competitive pricing with various deals and discounts. For example, the Skechers Street Hazel 177578 (Women's) is listed at a Sale Price of $75.97, which is a reduction from the List Price of $84.95. Additionally, there are Flash Deals and Clearance sections where prices are often significantly lower. Returns are also available within 60 days.
Payment Method
Payment Methods Overview
ShoeMall.com provides a variety of payment options to enhance customer convenience. The accepted methods include:
Major Credit Cards
- Visa
- MasterCard
- American Express
- Discover
Alternative Payment Options
- PayPal: Customers can use their PayPal account balance, bank account, or linked credit card for transactions.
Gift Cards
- ShoeMall also accepts gift cards as a payment method.
Limitations
- ShoeMall does not accept Shop Pay, Google Pay, Apple Pay, Amazon Pay, or cryptocurrency payments.
This range of payment methods is designed to ensure a secure and flexible shopping experience on ShoeMall.com.
ShoeMall FAQs
ShoeMall Alternatives
Here are some of the top alternatives to ShoeMall:
- DSW
- Britt Netta
Unfortunately, the complete list of top 10 alternatives is not available. For more alternatives, consider doing a web search. Remember, when choosing an alternative, consider factors such as product features, overall customer ratings, brand popularity, price competitiveness, shipping and returns policies, discounting and coupon policies, payment methods accepted, and rewards and loyalty programs offered.
ShoeMall Return Policy?
Return Policy Overview
ShoeMall.com offers a hassle-free return policy designed to ensure customer satisfaction. Here are the key points:
Return Period
- 60 Days: Customers can return items within 60 days of receipt for a full refund.
Condition of Items
- Items must be unworn and in their original condition, including all tags and packaging.
Return Process
- To initiate a return, customers should contact customer service.
- Free return shipping is provided, making the process convenient.
Exceptions
- Personalized or customized items are non-returnable unless there is an error or defect.
Refunds are processed promptly once the returned item is received.
How To Open A ShoeMall Account?
To open an account on ShoeMall, follow these steps:
- Visit the ShoeMall website.
- Click on the Sign In or Create Account option.
- Under the New Customers section, fill in the required fields:
- First Name
- Last Name
- Email Address
- Password
- Click on Create Account.
Remember, creating an account allows you to check your current order status, review your order history, view your bag from any device, save time checking out, store addresses, and create a wishlist. It's 100% safe and secure. Enjoy shopping!
Can I find any vegan shoes on Shoemall.com?
Yes, there are vegan shoes available on Shoemall.com. Some of the options include the JBU By Jambu Sonia Vegan (Women's), the Birkenstock Arizona Vegan (Women's), and the Jambu Spirit Too Eco Vegan (Women's). These shoes are all labeled as vegan and are available for purchase on the website. They come in a variety of sizes and colors, and offer features such as Memory Foam comfort footbeds and adjustable hook-and-loop closures. Free shipping is also offered on these items. Please visit the website for more details and to view the full selection of vegan shoes.
About Shoemall.com Prices and Cost?
Shoemall.com offers a wide range of shoes with various prices. For instance, the Skechers Performance Go Run Consistent-128075 (Women's) is priced at $64.95, while the Drew Murphy (Men's) is available for $279.95. The New Balance 990v6 (Men's) and New Balance 990v6 (Unisex) both cost $199.95. There are also more affordable options such as the Clarks BREEZE SEA (Women's) and MIA Santi (Women's), both priced at $39.95.
In terms of promotions, Shoemall.com allows the use of promotional codes for discounts. Unless stated otherwise, a promotional code can be used an unlimited number of times until the deal expires. However, only one promotional code can be used on each purchase. The code entered last will be the discount applied to the current order. If a specific promotional code is typed in, this will override any promotion from an online advertisement.
To apply a promotion code, place qualifying items into the shopping bag/cart, enter the promo code in the text box underneath the "Apply Promo Code" title, and click the "Apply Code" button to receive the discount. Information on upcoming promotions can be received by signing up for emails.
Please note that Shoemall.com no longer offers gift certificates for purchase. If there is a problem with a promotional code not working, it is recommended to double check the expiration date and any exclusions related to the offer. If the offer has not expired and doesn't carry any applicable exclusions, additional assistance can be sought.
Currently, there is a 25% OFF offer on regular-priced items with the code TREAT25. This offer expires on 4-25-24 at 11:59 p.m. CST. Please note that brand exclusions apply to this offer.
It is important to note that prices and promotions may vary and are subject to change. It is always a good idea to check the website for the most current information.
How do I contact ShoeMall customer service?
To get in touch with ShoeMall customer service, there are several options available. One can chat with them in real-time on their website. For email communication, one can reach out to their customer service team at [email protected]. It's recommended to include your name, order confirmation number, or any other helpful information in the email. They usually respond within 24 hours. If you prefer to speak directly, you can call them toll-free at 1-800-704-5478. Their phone lines are open from 6 a.m. to midnight (CST), 7 days a week. For mail communication, their address is ShoeMall, 1251 1st Ave., Chippewa Falls, WI 54729.
Can I find designer brands on Shoemall.com?
Yes, Shoemall.com does offer a variety of designer brands. Some of the notable brands include Dr. Martens, The North Face, Timberland, UGG, New Balance, Under Armour, Skechers, Birkenstock, and many more. It's a great place to shop for brand name shoes, clothing, and accessories. They offer free shipping as well. So, you can find a wide range of products from your favorite brands on their website.
What payment methods does ShoeMall accept?
What are the shipping methods available at ShoeMall?
Are there any additional charges for exchanges at ShoeMall?
How long does it take for returns and exchanges to be processed at ShoeMall?
About Shoemall.com Popular Products and Services?
Shoemall.com is an online store popular with shoppers looking for shoes of all kinds: men’s, women’s and children’s. It has a wide selection of brands, from Nike to New Balance. The site offers a variety of categories including Women's Sandals, Men's Sandals, Wedges, Slip-Ons, Pumps, Mules, Wedge Sandals, Running Shoes, and Clothing Clearance. Some of the popular products include Tuscany by Easy Street Bellefleur, DV by Dolce Vita Walley, Madden Girl Haileyy, Rockport Briah Gladiator, and Madden Girl Delaneyy. They also offer New Balance 990v6 and Skechers Sport Slip-Ins: Summits-Dazzling Haze in their sneakers category. The site often provides discounts and free shipping, making it a go-to destination for many shoe shoppers.
Shoemall.com Return Policy?
At ShoeMall, the return policy allows customers to send back items they are not completely satisfied with. Items ordered between January 1st - October 31st can be returned within 60 days of the order date. For items ordered during the holiday season (November 1st - December 31st), they can be returned within 90 days of the order date. However, shipping and processing charges are non-refundable, and customers are responsible for the return postage. Returned items must be in their original, unworn, and new condition. Certain items like fragrances, hair care, wigs, hair extensions, skin care, makeup, bath and body items, music, movies, video games, and software must meet specific conditions for return. Exchanges are permitted for identical products only. Items sold in sets must be returned as sets; partial returns will not be accepted. Personalized/Monogrammed items cannot be exchanged unless damaged or defective.
To initiate a return or exchange, customers need to complete a return form located on the back of the original packing slip, pack and seal the item securely in its original box, and choose a shipping method. Most orders include a FedEx return label for easy returns. Using the FedEx return label will deduct $8.95 from the refund amount to cover the return shipping and processing fees. If customers do not want to use the FedEx return label or if one was not included with the order, they can ship the item back using their preferred carrier. Customers are responsible for the return postage as well as any items lost or damaged in return shipping.
As for the shipping policy, ShoeMall offers free standard shipping in the U.S. Free shipping applies to all 50 U.S. states, as well as territories and APO/FPO military addresses. They also offer two-day and next-day delivery for an extra fee. International customers are responsible for customs, duties, and taxes.
About Shoemall.com Payment Method?
Shoemall.com offers several secure and convenient payment methods. Customers can pay using Visa, MasterCard, American Express, and Discover credit cards, but these are only accepted with United States billing addresses. The entire credit card number can be safely entered via their secure server, which encrypts all submitted information. This ensures that customers pay nothing if unauthorized charges are made to their credit card as a result of shopping on their website.
In addition to credit cards, Shoemall.com also accepts PayPal as a payment option. PayPal is a quick, easy, secure way to buy online without using a credit card. Customers can simply select this option in the shopping bag or during checkout, provide their PayPal e-mail address and password, verify the order information, and submit.
Another payment method available is PayPal Credit, which is a quick, easy, secure way to buy online without using a credit card. Customers can select this option at checkout, answer 2 quick questions, and accept the terms. Approval only takes seconds, then they'll receive a bill in the mail. They can choose to pay in full or over time. However, PayPal Credit cannot be used in combination with ShoeMall gift certificates or any other payment method.
Please note that these payment methods do not apply to international orders. For international order policies, please visit the International Shipping FAQ page on their website.