ShoeMall Reviews

Shoemall.com is an online store popular with shoppers looking for shoes of all kinds: men’s, women’s and children’s. It has a wide selection of brands, from Nike to New Balance. The site offers a variety of categories including Women's Sandals, Men's Sandals, Wedges, Slip-Ons, Pumps, Mules, Wedge Sandals, Running Shoes, and Clothing Clearance. Some of the popular products include Tuscany by Easy Street Bellefleur, DV by Dolce Vita Walley, Madden Girl Haileyy, Rockport Briah Gladiator, and Madden Girl Delaneyy. They also offer New Balance 990v6 and Skechers Sport Slip-Ins: Summits-Dazzling Haze in their sneakers category. The site often provides discounts and free shipping, making it a go-to destination for many shoe shoppers.

At ShoeMall, the return policy allows customers to send back items they are not completely satisfied with. Items ordered between January 1st - October 31st can be returned within 60 days of the order date. For items ordered during the holiday season (November 1st - December 31st), they can be returned within 90 days of the order date. However, shipping and processing charges are non-refundable, and customers are responsible for the return postage. Returned items must be in their original, unworn, and new condition. Certain items like fragrances, hair care, wigs, hair extensions, skin care, makeup, bath and body items, music, movies, video games, and software must meet specific conditions for return. Exchanges are permitted for identical products only. Items sold in sets must be returned as sets; partial returns will not be accepted. Personalized/Monogrammed items cannot be exchanged unless damaged or defective.

To initiate a return or exchange, customers need to complete a return form located on the back of the original packing slip, pack and seal the item securely in its original box, and choose a shipping method. Most orders include a FedEx return label for easy returns. Using the FedEx return label will deduct $8.95 from the refund amount to cover the return shipping and processing fees. If customers do not want to use the FedEx return label or if one was not included with the order, they can ship the item back using their preferred carrier. Customers are responsible for the return postage as well as any items lost or damaged in return shipping.

As for the shipping policy, ShoeMall offers free standard shipping in the U.S. Free shipping applies to all 50 U.S. states, as well as territories and APO/FPO military addresses. They also offer two-day and next-day delivery for an extra fee. International customers are responsible for customs, duties, and taxes.

Shoemall.com offers several secure and convenient payment methods. Customers can pay using Visa, MasterCard, American Express, and Discover credit cards, but these are only accepted with United States billing addresses. The entire credit card number can be safely entered via their secure server, which encrypts all submitted information. This ensures that customers pay nothing if unauthorized charges are made to their credit card as a result of shopping on their website.

In addition to credit cards, Shoemall.com also accepts PayPal as a payment option. PayPal is a quick, easy, secure way to buy online without using a credit card. Customers can simply select this option in the shopping bag or during checkout, provide their PayPal e-mail address and password, verify the order information, and submit.

Another payment method available is PayPal Credit, which is a quick, easy, secure way to buy online without using a credit card. Customers can select this option at checkout, answer 2 quick questions, and accept the terms. Approval only takes seconds, then they'll receive a bill in the mail. They can choose to pay in full or over time. However, PayPal Credit cannot be used in combination with ShoeMall gift certificates or any other payment method.

Please note that these payment methods do not apply to international orders. For international order policies, please visit the International Shipping FAQ page on their website.

Shoemall.com offers a wide range of shoes with various prices. For instance, the Skechers Performance Go Run Consistent-128075 (Women's) is priced at $64.95, while the Drew Murphy (Men's) is available for $279.95. The New Balance 990v6 (Men's) and New Balance 990v6 (Unisex) both cost $199.95. There are also more affordable options such as the Clarks BREEZE SEA (Women's) and MIA Santi (Women's), both priced at $39.95.

In terms of promotions, Shoemall.com allows the use of promotional codes for discounts. Unless stated otherwise, a promotional code can be used an unlimited number of times until the deal expires. However, only one promotional code can be used on each purchase. The code entered last will be the discount applied to the current order. If a specific promotional code is typed in, this will override any promotion from an online advertisement.

To apply a promotion code, place qualifying items into the shopping bag/cart, enter the promo code in the text box underneath the "Apply Promo Code" title, and click the "Apply Code" button to receive the discount. Information on upcoming promotions can be received by signing up for emails.

Please note that Shoemall.com no longer offers gift certificates for purchase. If there is a problem with a promotional code not working, it is recommended to double check the expiration date and any exclusions related to the offer. If the offer has not expired and doesn't carry any applicable exclusions, additional assistance can be sought.

Currently, there is a 25% OFF offer on regular-priced items with the code TREAT25. This offer expires on 4-25-24 at 11:59 p.m. CST. Please note that brand exclusions apply to this offer.

It is important to note that prices and promotions may vary and are subject to change. It is always a good idea to check the website for the most current information.

To get in touch with ShoeMall customer service, there are several options available. One can chat with them in real-time on their website. For email communication, one can reach out to their customer service team at [email protected]. It's recommended to include your name, order confirmation number, or any other helpful information in the email. They usually respond within 24 hours. If you prefer to speak directly, you can call them toll-free at 1-800-704-5478. Their phone lines are open from 6 a.m. to midnight (CST), 7 days a week. For mail communication, their address is ShoeMall, 1251 1st Ave., Chippewa Falls, WI 54729.

Yes, Shoemall.com does offer a variety of designer brands. Some of the notable brands include Dr. Martens, The North Face, Timberland, UGG, New Balance, Under Armour, Skechers, Birkenstock, and many more. It's a great place to shop for brand name shoes, clothing, and accessories. They offer free shipping as well. So, you can find a wide range of products from your favorite brands on their website.

Yes, there are vegan shoes available on Shoemall.com. Some of the options include the JBU By Jambu Sonia Vegan (Women's), the Birkenstock Arizona Vegan (Women's), and the Jambu Spirit Too Eco Vegan (Women's). These shoes are all labeled as vegan and are available for purchase on the website. They come in a variety of sizes and colors, and offer features such as Memory Foam comfort footbeds and adjustable hook-and-loop closures. Free shipping is also offered on these items. Please visit the website for more details and to view the full selection of vegan shoes.